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Cebu Belmont Inc. Return Instructions

What's on this page: 

    • Cebu Belmont, Inc. Limited Warranty Policy
    • Cebu Belmont, Inc. Product Return Policy

 

Cebu Belmont, Inc. Limited Warranty Policy 

All products sold are warranted by Cebu Belmont, Inc. only to customers for:

    1.Resale; or 
    2.Use in business, government or original equipment manufacture

Cebu Belmont, Inc. warrants products against defects in materials and workmanship under normal use for a period of seven (7) days after the date of purchase from Cebu Belmont, Inc., unless otherwise stated. Provided that Cebu Belmont, Inc. accepts the product for return during the limited warranty period, Cebu Belmont, Inc. may, at its option:

   1.Repair
   2.Replace; or
   3.Refund the amount paid by the customer

Please return the product to the appropriate local Cebu Belmont, Inc. branch or Authorized Service location, as designated by Cebu Belmont, Inc., shipping costs prepaid. Cebu Belmont, Inc.’s repair, replacement, or refund of amounts paid by customer for the product, shall be customer’s sole and exclusive remedy.

                               View Warranty Disclaimer  |  View Limitation of Liability

For warranty returns, please follow the instructions below to assure prompt handling. Proof of purchase is required in all cases:

    • If the product was purchased on belmontdepot.com®, email us providing the purchase date,the original invoice number,
        the item number and description of the defect. Or,you may call Cebu Belmont, Inc. Customer Care at +63 32 318-7057 . 
    • If the product was purchased from your local Cebu Belmont, Inc. branch, please contact the branch, providing the purchase
       date, the original invoice number, the item number and a description of the defect.

 

Cebu Belmont, Inc. Product Return Policy

Returns for Cebu Belmont, Inc. products must be made within seven (7) days from the date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required. Cebu Belmont, Inc. will either replace the product or issue a credit for the purchase price.

For product returns, please follow the instructions below to assure prompt handling:

    • Write the reason for returning the product on your packing slip. Indicate whether you would like a replacement product or a
       credit to your Cebu Belmont, Inc. account. 
    • If the packing slip is not available, please provide the purchase date, the original invoice number and the item number
       for the product. 
    • There is no need to call us for authorization. 
    • If you are shipping the product, carefully package the item(s) and include the packing slip. Ship the package to the nearest
       Cebu Belmont,Inc. branch location. Please prepay shipping – Cebu Belmont, Inc. does not accept C.O.D.s. 
    • You may also drop off the product to any of our Cebu Belmont, Inc. branch locations
    • Custom orders are sold on a “Final Sale” basis only. No cancellations, returns, refunds or credits are allowed.

BELMONT DEPOT